Reporting a lost or stolen card

October 08, 2019
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If you suspect your ATM, Debit or Credit Card has been lost or stolen, or if you'd like to report suspicious activity on your account, please see the information below.

Whether you are a consumer or a business please use the following Quick Reference Guide to report any fraud that could potentially affect or that has affected your account with Union Bank.

If you suspect the following: Take action:
Lost or stolen checks

Check fraud

Unauthorized account activity
Call us at 402.323.1777 or toll- free at 800.297.2837 during regular business hours. Report any stolen cards or card fraud to the local law enforcement.
Lost or stolen Debit Card

Lost or stolen ATM Card
Please call 402.323.1777 or 800.297.2837 immediately. You should also report any stolen cards or fraud to local law enforcement.
Lost or stolen

Union Bank credit card
Please call 800.221.5920 immediately. You should also report any stolen cards or fraud to local law enforcement.
Lost or stolen

Union Bank Health Benefit Solutions Card
Please call 1-844-472-6567 or you can report it online at ubt.com/health
Unauthorized Electronic Transaction Contact us immediately at 402.323.1777 or toll-free at

800.297.2837 during regular business hours.
Identity Theft If you believe that your identity has been stolen, please contact us immediately at 402.323.1777 or toll-free at 800.297.2837 during regular business hours.

 

Disputes & Identity Theft

To contact Union Bank directly to dispute information we have reported to the credit bureau regarding your loan, please complete this form and send it to us as directed. Our mailing address is Union Bank & Trust Company, Attn: Retail Servicing , 6811 S 27th St Lincoln, NE 68512.

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  • Fraud Prevention