I opened a chat to get my loan payoff amount. Jesse was helpful and very thorough. Toward the end I asked if I could make the loan payoff online. He said I could and provided the appropriate link. Since the loan balance was over $5,000.00 he told me I would have to make two payments as the max allowed was 5K. Not having known this I would have attempted to pay the entire amount. This helped me avoid a problem.

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