Reporting a lost or stolen card
October 08, 2019
If you suspect your ATM, Debit or Credit Card has been lost or stolen, or if you'd like to report suspicious activity on your account, please see the information below.
Whether you are a consumer or a business please use the following Quick Reference Guide to report any fraud that could potentially affect or that has affected your account with Union Bank.
| If you suspect the following: | Take action: |
| Lost or stolen checks Check fraud Unauthorized account activity |
Call us at 402.323.1777 or toll- free at 800.297.2837 during regular business hours. Report any stolen cards or card fraud to the local law enforcement. |
| Lost or stolen Debit Card Lost or stolen ATM Card |
Please call 402.323.1777 or 800.297.2837 immediately. You should also report any stolen cards or fraud to local law enforcement. |
| Lost or stolen Union Bank credit card |
Please call 800.221.5920 immediately. You should also report any stolen cards or fraud to local law enforcement. |
| Lost or stolen Union Bank Health Benefit Solutions Card |
Please call 1-844-472-6567 or you can report it online at ubt.com/health |
| Unauthorized Electronic Transaction | Contact us immediately at 402.323.1777 or toll-free at 800.297.2837 during regular business hours. |
| Identity Theft | If you believe that your identity has been stolen, please contact us immediately at 402.323.1777 or toll-free at 800.297.2837 during regular business hours. |
Disputes & Identity Theft
To contact Union Bank directly to dispute information we have reported to the credit bureau regarding your loan, please complete this form and send it to us as directed. Our mailing address is Union Bank & Trust Company, Attn: Retail Servicing , 6811 S 27th St Lincoln, NE 68512.
