UBTgo support
Our Customer Support Team's UBTgo experts are ready to help you make the most of our digital banking tools. They can answer questions, help unlock your UBTgo account, and even help you learn how to use new features.
Credit card support
Our Customer Support Team can provide help with your Union Bank & Trust credit card. Whether you need to place a travel notification, report fraud, or just need help with a bill, don't hesitate to give them a call.
Debit card help
If you have balance questions, need help with possible fraud, want to put a travel notification on your account, or have other debit card needs, our experts are ready to help with whatever you need. Simply give our team a call.
Our People Make the Difference
At UBT, your money has people
We're a family-owned bank that cares about our customers, the communities we serve, and each other. When you call or chat looking for support, you are talking to real people (like Jesse) who really care.
Need Answers After Hours?
Stop By a Branch
We’re always glad to see you!
It might have been a while since you last stopped by one of our branches, so we’d like to take the opportunity to personally welcome you back. At UBT, we have numerous locations conveniently located to make it easy to stop by and get help from a friendly face. Click below to find a branch near you!
UBT Customer Support
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Frequently Asked Questions
This will be determined by the size of the nonprofit’s 2022 operating budget provided with an application.
Yes, as long as you are a local nonprofit in the Lincoln/Lancaster County area and not part of a national organization, and all funds will be used to support the Lincoln/Lancaster County area.
No, we are limiting eligibility to local nonprofits that are not affiliated with a national parent organization.
Yes, we are requiring at least one photo, and accepting up to five, with your application.
No. However, we will be checking in with the 10 winners six months after the giveaway to get an update on the impact they have made in our community with the funds received.
You will be contacted by Union Bank by August 8, 2022.
✳Message and data rates may apply.