How to sign up for paperless statements

August 19, 2024
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Secure, convenient, and free

Paperless statements are a simple and secure way to maintain your checking or savings accounts. When you enroll in this online service, you’ll receive a monthly reminder by email when your statement is ready. Then, you can log in to UBTgo online banking to view your new statement or look back through the last 24 months on record. With your financial information safely stored under UBTgo’s lock and key, you can feel good about getting one less piece of mail each month.

You don’t have to give up support when you sign up for paperless statements, either. Our Call Center is happy to walk you through the enrollment process, step-by-step. Or if you have questions down the road, you can always get the help you need by calling us.

Paperless statements offer lots of benefits over paper statements:

  • One less thing to think about. We’ll send you an email when your statement is available. Then, simply log in and you can view up to 24 months of statements and check images.
  • Safer than paper. A paperless statement can’t be stolen from your mailbox, delivered to the wrong house, or taken from your trash. Plus, you use your secure UBTgo login to access your statements.
  • Good for the Earth, good for you. When you sign up for paperless statements, you’re extending the life of our natural resources. Plus, they’re a free way to help you manage your checking and savings statements faster and easier. Now that’s green!

To sign up for paperless statements:

Simply log in to UBTgo using your existing username, password, and multifactor authentication option. From there, click on Accounts at the top left of the page and click Paperless Statement Enrollment from the drop-down. Follow the signup process. 

On the mobile app, visit the More section of the app and select Paperless Statement Enrollment from the Other section. Follow the signup process. Click here to view more in-depth instructions as needed.

One important note: Paperless statements will be sent to the email address we have on file for your account. If we send you a paperless statement and your email inbox is full, after two attempts, you’ll be switched back to paper statements. If you would like to associate a different email address with your UBT account, you can request that change via UBTgo, by visiting a branch, or by contacting our Customer Support team for assistance.

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Learning Center articles, guides, blogs, podcasts, and videos are for informational purposes only and are not an advertisement for a product or service. The accuracy and completeness is not guaranteed and does not constitute legal or tax advice. Please consult with your own tax, legal, and financial advisors.